When will my order arrive?
All orders are shipped within 1-2 business days. Within the US, expect to get your package within 3-5 business days.
Which mail carriers do you offer?
We ship either USPS or UPS with various options in both.
Do you ship internationally?
Yes we do but not to all countries due to complicated import regulations in certain areas like the EU.
Can I return an item?
Yes, within 30 days of purchase for a full refund but you will need to pay return shipping unless it's damaged or faulty.
What do I do if my items are damaged?
We take precaution when packaging our products, but understand that damages can occur during shipment. If products arrive to you damaged, please contact us within 48 hours of receiving the package. Please email us a photo of the packaging (box) and the damaged product so that we can contact our carrier. Please save all the packaging, it is required for claims.
H for Hannah is not responsible for lost or stolen packages. Please contact the carrier to resolve these matters.